Registration Terms and Conditions Payment Policy GST is extra to the course fee. An extra 20% charge will be applied if one wants to reschedule the time of the course. Refunds may take up to two weeks to process through CTL Refund Services. Certification Policy In order to compete level 2 training, you must have passed level 1 training. A printed certificate will be awarded upon completion of the test with a passing mark. Refund Policy A full refund will be given in the unlikely event a course is cancelled by CTL Business Group. 50% of the tuition will be forfeited in the event of withdrawal or cancellation by the student. Students may use paid-credits to transfer to other courses offered by CTL Business Group. Refund requests will not be accepted 48 hours prior to the start of the course. Refunds are not issued once classes have begun or for non-attendance. Course Expiration Policy Course will expire 3 months after the date of your first class.